Thank you for choosing Tea Aroma House! We are committed to providing high-quality products and exceptional service. If you are not satisfied with the product you purchased, please refer to the following return policy.
Shipping Arrangement
We guarantee to arrange delivery within 1-7 working days after receiving your order. The specific delivery time may vary depending on the service condition of the logistics company.
Return and Exchange Policy
If you receive a damaged, defective, or incorrectly delivered product, please contact us within 7 days of receipt to apply for return or exchange. Return/exchange requests must provide relevant proof, including but not limited to, product photos and order number.
Unacceptable Return Situations
We will not accept return applications in the following situations:
- The product has been opened or used;
- The customer requests a return due to personal preference (e.g., flavor not suitable);
- The return application is submitted beyond 7 days of the delivery date.
We will do our best to assist you in resolving any issues and ensure a pleasant shopping experience. If you have any questions or need assistance, please feel free to contact our customer service team at any time.
Thank you for your understanding and support!
Tea Aroma House
